Privacy Policy

Last Updated 7/29/2022

Thank you for choosing to be part of our community at Wooden Looms Rug Gallery (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@woodenlooms.com

 

When you visit our website https://www.woodenlooms.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

 

This privacy policy applies to all information collected through our website (such as https://www.woodenlooms.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the "Sites").

 

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

Table of Contents

  1. What type of information do we collect?

  2. How do we collect information?

  3. Why do we collect such personal information?

  4. How do we store, use, share and disclose our site visitors' personal information?

  5. How do we communicate with our site visitors?

  6. How do we use cookies and other tracking tools?

  7. How can our site visitors withdraw their consent?

  8. Privacy Policy Updates

  9. Questions and our contact information

1) What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications), comments, feedback, and product reviews.

2) How do we collect information?

When you send us a message through the contact form on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated below only.

3) Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services.

  2. To provide our Users with ongoing customer assistance and technical support.

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services. 

  5. To comply with any applicable laws and regulations.

4) How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

5) How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or money owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

6) How do we use cookies and other tracking tools?

We may use cookies (a small text file placed on your computer to identify your computer and web browser) and may use anonymous identifiers (a random string of characters that is used for the same purposes as a cookie). We may use cookies and other similar technologies to analyze use of and improve the Site and Services and as described in the Advertising and Online Tracking Section of this Privacy Policy. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, however, certain features of the Site or Services may not work if you delete or disable cookies. Some of our Service Providers (defined below) may use their own cookies, anonymous identifiers, or other tracking technology in connection with the services they perform on our behalf.

 

We may use Google Analytics on the Site and Services to analyze how users use the Site and Services, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

 

Moreover, Wix.com uses cookies for important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To identify our registered members (users who registered to your site).

  • To monitor and analyze the performance, operation, and effectiveness of Wix's platform.

  • To ensure WIx.com platform is secure and safe to use.

 

We recommend visiting this link All About Cookies for more information about cookies.

7) How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@woodenlooms.com or send us mail to 6415 Burnet Ln, Austin, TX 78757

8) Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

9) Questions and our contact information

If you would like to: access, correct, amend, or delete any personal information we have about you, you are invited to contact us at info@woodenlooms.com or send us mail to 6415 Burnet Ln, Austin, TX 78757